We have recently updated our Internet Banking technology to include Multi-factor authentication.
This is intended to provide you with the best security possible when accessing your account online.
Multi-Factor Authentication consists of validation and authentication of an individual using more
than one method of verification. Generally, this is accomplished by verifying three things:
- Something you are, in the form of identifying information like your dog's name or where
you went to high school.
- Something you have, for example a driver's license, or a security token.
- Something you know, such as a password or pin number.
Item #1 - You will need to create three (3) question and answer pairs. This allows us to verify that you
are in fact, you, by presenting you with a question that only YOU know the answer to. If you don't answer
the question correctly, you will not gain access to your accounts.
Item #2 - You will also need to create a "Security Key". This allows you to verify that you have reached
our Internet Banking site, and not some other site. Every time you attempt to log in to your accounts, we
will send you a graphical representation of the Security Key that you created. If you do not see that Security
Key or it is not the one you created then you know that you are NOT at OUR site. If this happens, please
contact us immediately.
Item #3 - This is one that you already know. This is your PIN.